We are a Microsoft Certified Partner (Networking Infrastructure)
- The “Networking Infrastructure” qualification means that we have proven to Microsoft and our customers that we have the expert staff and demonstrated ability of implementing Microsoft’s array of networking infrastructure products (Windows Server, Windows XP/Vista, Exchange, SQL, etc).
- In addition, as a partner, we have direct access to the latest tools and training from Microsoft to ensure you get the highest level of support possible.
Microsoft Certified Professionals. Our engineers are Microsoft Certified. We know the right way to deploy Microsoft technologies and have proven our abilities.
Methodology. Similar to QS9000/9001 standards we have implemented processes to ensure our customers get a consistent and quality product ALL the time.
Experience. We support over 100 companies in the Indianapolis areas specifically in the small business segment. We understand how to make IT both cost effective and highly leveraged.
Network Assessment. We start with an initial assessment and then conduct an annual network assessment to cover the critical areas of your network to ensure your data is:
- protected from“unwelcome” users, always available for your staff to access and
- recoverable in the event of some type of disaster (user delete, server fails, building fire).
Documentation. We create a consistent set of documentation for all our networks thatis owned by the customer. In the event you choose to find support elsewhere you have a document to significantly reduce the learning curve of the new IT support team. We don’t hold YOUR network information hostage.
Remote Support. We deploy a suite of remote support tools for desktop and server support to give you the lowest cost of support possible. In addition, we utilize remote monitoring tools to ensure we are aware of any potentials issues with your server or network before they become problems.
Senior IT Leadership. In addition to the expert support services we provide, you will have access to our experienced senior leaders that have extensive experience planning, implementing and maintaining the necessary business critical systems for leveraging your IT investments.